Our Terms & Conditions, Our Privacy Policy & Hijama Consent
Thank you for choosing Masnad Health Clinic as your health provider. We are honoured to have served the community since 2012. We truly appreciate your support and will do our absolute best to provide you with exceptional health care.
TERMS & CONDITIONS
To ensure we provide you and our other valued clients with the best possible care – it is important that you understand and agree to our terms and conditions as outlined below:
- We Hate to Charge a Late Notice Fee: We understand that sometimes life gets in the way, but if you cannot attend, let us know the day before your appointment. Not attending affects your progress and doesn’t allow us to treat someone else in pain. Cancellations on the day of your appointment will incur a $25 late notice fee. Please note that it is your responsibility to manage your appointment times. We will send you a courtesy SMS reminder 2 days before your appointment and another one 3 hours before your appointment, so please keep your details up to date with us. Please note that late notice fees cannot be claimed through Medicare, your private health insurer or your WorkCover/CTP insurance company. This is an out of pocket expense for you.
- Pay at the Time of Consult – consultation fees for all private patients are to be paid at the time of consultation and in full. Workers Compensation and CTP invoices are sent directly to the insurer. Should the claim be rejected for any reason, all invoices become the client’s responsibility.
- Information Release Consent – Please read our privacy policy below for more details, but our practice has a rigorous policy on privacy and complies fully with all privacy legislation, therefore we wish to confirm your agreement to release information regarding your treatment. This may be provided to your employer, insurer, and other health professionals we consult for your injury or condition.
- If you’re under the age of 16, we must receive consent from a parent or guardian to receive treatment at Masnad Health Clinic.
- Our Consultation Fees
Service | Fee |
Physiotherapy/Chiropractic | Initial: $85 |
Standard: $75 | |
Hijama/Wet Cupping | $70 + $15 Disposable Cupping Set |
Dietitian | Initial: $85 |
Standard: $75 |
PRIVACY & CONFIDENTIALITY POLICY
As part of providing an allied health care service to you, Masnad Health Clinic (ARB Corporate Services Pty Ltd) will need to collect and record personal information from you that is relevant to your current situation. This information will be a necessary part of your assessment and treatment.
What We Collect
We collect the following information:
- Contact information such as your name, date of birth, email address and phone number
- Demographic information such as postcode, preferences and interests
- Medical history and treatment notes
- Other information relevant to customer surveys and/ or offers
Purpose of collecting and holding information
The information is gathered as part of your assessment, diagnosis and treatment and is seen only by the Masnad Health Clinic team. The information is retained in order to document what happens during sessions and enables our allied health team to provide you with a holistic treatment approach.
Confidentiality
All personal information gathered by the Masnad Health Clinic Team will remain confidential and secure except where:
- It is subpoenaed by a court, or
- Failure to disclose the information would place you or another person at serious and imminent risk; or
- Your prior approval has been obtained to
- (a) Provide a written report to another professional or agency. e.g. a GP or a lawyer; or
- (b) Discuss the material with another person, e.g. a parent or employer; or
- If disclosure is otherwise required or authorised by law.
Please note that if a medical professional has referred you on a Medicare plan, we must provide a written report to your GP at the first and final session.
Access to client information
At any stage, you are entitled to access your personal information kept on file, subject to exceptions in the relevant legislation. Your Therapist may discuss with you different possible forms of access.
HIJAMA/WET CUPPING CONSENT FORM
In this document:
- (a) “Hijama” is the Arabic word for wet cupping, and refers to the process of raising the blood toward the skin and is then drawn by vacuum from a small skin incision for therapeutic purposes;
- (b) the singular includes the plural and vice-versa;
- (c) any reference to one gender includes a reference to all other genders;
- (d) any reference to “you”, “your” and “patient” refers to the patient receiving treatment; and
- (e) any reference to “us”, “we”, “clinic” and “therapist” refers to the staff of Masnad Health Clinic ABN 53 154 222 367 authorised to provide Hijama treatment.
Advisory before considering Hijama
You must not rely on a Hijama therapist as an alternative to medical advice from your doctor or any other professional or medically licensed healthcare provider and medical advice must be sought prior to receiving Hijama treatment.
You should never; delay seeking medical advice, disregard medical advice or discontinue medical treatment because of your Hijama treatment.
You are responsible for discussing your suitability for Hijama therapy, with your licensed medical healthcare provider. If you have not done so and choose to proceed with Hijama treatment, you must assume responsibility for all medical risks arising thereof.
Hijama therapy is not suitable for pregnant females. Children under the age of 16 cannot receive Hijama without informing their doctor first.
Anaemia
Anaemia means that either the level of red blood cells or the level of haemoglobin is lower than normal, which deprives the body of adequate oxygen.
If you are severely anaemic, you must notify your therapist and not proceed with Hijama treatment.
Risks and Side Effects
Whilst Hijama therapy has no major side effects and is a traditional technique that has been used for many centuries, there may be some side effects that you should know about and understand prior to receiving Hijama treatment.
All patients must understand and accept the possibility that there may be marks left on their body, which may last from a few weeks and several months. These marks might have the appearance of circular bruises or discolourations where the cups were applied. There may be some discomfort due to the method of skin cuts to the patient. You may feel worse for a few days following treatment and an increase in pain in certain areas of your body, as it adjusts and recovers. Other possible side effects include light-headedness, which may be similar to the sensation one feels after having had blood taken by a doctor, as Hijama therapy encourages blood flow to the cupped region (hyperaemia). One may therefore feel warmer and hotter as a result of vasodilatation (the widening of blood vessels) taking place and slight sweating may occur. There is a sound scientific rationale for this and there is no cause for concern.
Limitation of Liability
The patient acknowledges and agrees that the Hijama therapist and Masnad Health Clinic cannot accept any liability or expenses resulting from any illness, injury or other untoward occurrence arising from today’s Hijama treatment other than to the extent that death or personal injury arises as a result of negligence.
Acknowledgement
To the best of my knowledge I confirm that my mental and physical health and fitness is good and that the information I have provided in this consent form is a true and accurate description of my medical history and current condition. I understand that by giving false information, I endanger both my own safety and the therapist.
Prior to this treatment, I have informed my Doctor regarding receiving Hijama treatment. I agree for the information in this form to be used by Masnad Health Clinic and its related entities for research and quality purposes.
Please note: If, after reading this page you have any questions, please contact Masnad Health Clinic on 02 9793 8840 or speak directly with our staff.