AGED CARE (HOME CARE PACKAGES & ELDERLY CLIENTS)

Yes, we regularly support older adults with mobility, balance, strength, chronic pain, and everyday function. Our team takes a gentle and respectful approach, ensuring dignity and comfort at all times.

Older adults commonly access:

• Physiotherapy
  
• Chiropractic care
  
• Dietetics
  
• Remedial massage

We also offer home visits for eligible clients.

Yes, home visits are available for clients with eligible Home Care Packages (HCP) or for private clients who require in-home support.
Please contact our admin team to check availability in your suburb.

Yes, we work with many Home Care Package providers.
If your provider approves allied health services, they can fund physiotherapy, dietetics, remedial massage and more.

It’s simple:

1. Speak to your case manager or coordinator
   
2. Ask them to send a referral or service request to [email protected]
3. We will contact you directly to organise an appointment

You can still contact us. We’ll guide and help you communicate with your HCP manager.

Yes, we regularly send progress reports and recommendations to ensure your plan stays up to date and is aligned with your goals.

We commonly help with:

• Chronic back, neck, knee, and shoulder pain
  
• Arthritis
  
• General stiffness and reduced mobility
  
• Balance issues and fall prevention
  
• Post-surgery rehab (e.g., knee/hip replacement)
  
• Muscle weakness
  
• Difficulty walking or climbing stairs
  
• Pain during daily activities (bending, praying, house tasks)
  
• Recovery after illness or hospitalisation

Yes, this is one of our core areas.
We use tailored exercise programs, gait training, strength work, and home safety recommendations to help reduce fall risk.

Yes, many older adults benefit from physiotherapy, dietetics, and/or remedial massage to improve strength, mobility, stamina, and confidence.

Your therapist will:

1. Discuss your goals and daily challenges
   
2. Assess mobility, balance, strength, and pain levels
   
3. Explain everything clearly and gently
   
4. Provide treatment or a personalised exercise program
   
5. Communicate with your family or case manager (if you’d like)
   

No, our therapists use gentle, appropriate techniques suited to your age, comfort, and health needs.

Absolutely, family involvement is welcome and encouraged. We value working with your family or carers.

No, unless you are using:

• Medicare (GPCCMP)
  
• Aged Care Package funding
  
• WorkCover or CTP

Private appointments do not require a referral.

• Referral (if applicable)
  
• Any medical reports or X-rays
  
• List of medications
• A walking aid (if used)

Most appointments are 30–45 minutes, depending on your needs and goals.

Yes, we are more than happy to accommodate to your preference.

Yes, both our Bankstown and Lakemba clinics are wheelchair and mobility-aid friendly.

Yes, if you have a GP Chronic Condition Management Plan (GPCCMP), you will receive Medicare rebates.

Yes, physiotherapy, chiropractic, dietetics, and massage may be claimable depending on your cover.

No, NDIS cannot be accessed after age 65. However, Home Care Packages or Medicare plans may support your therapy.

You can:

• Call (02) 9793 8840
  
• Book online through our website via this link
• Case managers can email referrals to [email protected].

Yes, if you’d like. We can share updates, progress notes, and recommendations with your consent.