Choose a free phone or in-clinic health assessment with a qualified practitioner. You can discuss your concern, ask questions and work out the most appropriate next step.
Free Health Assessment in Bankstown and Lakemba | Masnad Health Clinic
Not sure which appointment to book?
Available to new and existing clients. No referral is needed.
Choose the option that suits you
Free phone health assessment
Speak with a qualified practitioner about your health concern before coming into the clinic.
This may suit you if you:
- Are unsure which service to choose
- Want to ask questions before booking treatment
- Would like help choosing the appropriate practitioner
- Cannot attend the clinic for an initial conversation
A phone assessment does not include a physical examination or treatment.
When booking online, select Free Expert Health Assessment (Phone Consult).
Free in-clinic health assessment
Meet with a qualified practitioner at our Bankstown or Lakemba clinic.
Your practitioner will discuss your concern, ask relevant questions and carry out a brief assessment where appropriate. They will then explain which service or next step may be suitable.
This is a brief assessment rather than a full initial assessment + treatment.
When booking online, select Free Expert Health Assessment (In Clinic).
How It Works
1. Choose your assessment
Select either a phone or in-clinic assessment through our online booking system.
2. Choose an appointment
You can select an available practitioner or choose the earliest appointment across the relevant team via our online booking system
If you are unsure, call us on 02 9793 8840, and our admin team will help match you with an appropriate practitioner.
3. Discuss your concern
Tell the practitioner what has been happening, ask your questions and discuss what you would like help with.
4. Decide your next step
Your practitioner will explain the options available. There is no obligation to proceed with treatment.
Clear guidance from a local multidisciplinary clinic
Masnad Health Clinic has served the Canterbury-Bankstown community since 2012.
With clinics in Bankstown and Lakemba, our team can guide clients between different services when appropriate. Care is provided with respect for each person’s health needs, family circumstances, culture, faith and privacy.
Frequently Asked Questions
Yes. There is no charge for either the phone or in-clinic assessment, and you are not required to book treatment afterwards.
If you choose to begin paid treatment, the fee will be explained and agreed to before treatment starts.
We allocate 15 minutes in the diary so there is time to discuss your concern. Some assessments may finish sooner once your questions have been answered and the appropriate next step is clear.
The phone assessment allows you to discuss your concern and receive guidance without attending the clinic. It does not include a physical examination or treatment.
The in-clinic assessment allows the practitioner to speak with you face-to-face and carry out a physical assessment in person.
A brief assessment may not provide enough information for a full diagnosis. Your practitioner will explain what can reasonably be determined and whether a longer assessment or appointment is recommended.
Treatment cannot begin during a phone assessment.
Following an in-clinic assessment, paid treatment may begin if it is clinically appropriate and your practitioner has enough time available.
The assessment itself remains free.
Your practitioner will explain the treatment fee before paid treatment begins. New clients receive 10% off their first paid appointment.
Yes. New and existing clients can book an assessment when they have a concern and are unsure which service or practitioner to choose.
Yes. A parent or guardian must be involved when the client is under 16.
No referral is required.
In-clinic assessments are available at Bankstown and Lakemba, subject to practitioner availability. Phone assessments can be booked without visiting either clinic.
No. This is not an emergency service. If your symptoms are severe, rapidly worsening or may require urgent medical attention, seek urgent medical care rather than waiting for this assessment.
Ready to work out your next step?
Choose a free phone or in-clinic health assessment and speak with a qualified practitioner.
Offer Terms
- Free assessments are available to new and existing clients, with up to 15 minutes reserved.
- Clients under 16 must have a parent or guardian involved.
- The free assessment does not require the client to purchase or book treatment.
- New Masnad clients receive 10% off their first paid appointment. The assessment remains free.
New Client Offer
10% Off Your First Appointment
Are you in pain? Not sure if we can help you?
Book your initial appointment and receive 10% off any service!